Consultant at Transition HRD Consultants
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Manager - Process Excellence - BPO/KPO (2-6 yrs)
- As-Is assessment of the current situation
- Perform the Gap Analysis, identify the Improvement areas and help define the opportunity sizing for Business Process Re-engineering and Improvement Initiatives
- Drive end to end alignment for project execution including local and global stakeholders and create all necessary project approval documentation and other internal requirements
- Help identify lean / automation opportunities
- Adhere to and support overall project management & governance activities
- Strengthen approaches and frameworks through best practices sharing and preparing use cases from completed projects
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