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Manager - Process Excellence - Big4 (8-12 yrs)
- Identify opportunities for OpEx to be implemented to derive tangible benefit for KGS
- Ensure business cases are thoroughly researched and syndicated
- Deliver OpEx projects within the divisional portfolio on time, to scope and within budget
- Ensure the KGS OpEx methodology, tools, technologies and thinking is embedded in this program and in BU Operations
- Create and deliver a communications plan which builds a deep and wide understanding of OpEx across the division
- Collaborate with other BU's / Peer experts /Global teams to maximize benefit realization
- Identify and grow potential OpEx Internal resource and evangelists. Hire where none exists and Increase the Pool of quality improvement Catalysts across KGS
- Operate as an exemplar to constructively challenge the organization to constantly improve operational capability and performance
- Coach senior leaders and across levels within the division on the application of OpEx . Target is to train more than 20% of the work force on OpEx Initiatives in Year 1, 50% in Yr 2 & more than 80% in Yr 3
- Lean Six Sigma expertise, experience of large and complex lean projects and track record of significant delivery
- Knowledge of OpEx/Lean methodologies and personal history of applying them to deliver business benefits within an organisation.
- Deep Understanding of Tools and its Implementations on ground
- Knowledge of process automation / Robotic Process automation / digitization techniques and technologies
- Experience and knowledge of working in a global services organization Ability to influence senior stakeholders and communicate well at all levels, delivery to suit audience
- Ability to structure, analyse and present complex ideas and data, as well as resolve complex problems
- Ability to work with 3rd party consultancies to deliver results
- Able to determine options, prioritise and make decisions that drive programme and organisational agenda forward but which also focus on - doing the right thing-
- Able to motivate and lead large cross-sections of the organisation through the OpEx journey
- Must have done at least 5-10 Black Belt Projects and over 20-25 Green Belt projects
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