Manager - Process Excellence - AgroTech Firm

- Manager Process Excellence for a Leading AgroTech Firm

- Drive process excellence initiatives in a cross-functional environment cutting across business operations, product management, technology, human resources, finance, and other functions

- Brainstorm solutions to a variety of problem statements covering revenue enhancement, cost / working capital optimization and product improvement with the customer/stakeholder journey at the core

- Dynamic learning environment to strategize new initiatives in broad areas such as Net Promoter Score (NPS) development, strategic external partnerships, incubation investments, customer experience centre operationalization to name a few

- Build data-backed analytical models to quantify benefits and socialize recommendations with key stakeholders

- Build detailed implementation roadmaps and drive implementation by working closely with internal and external stakeholders - track/report progress, identify key risks and develop mitigation plans towards successful completion