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15/05 HR
Founder at Ally - eXecutive

Views:4640 Applications:142 Rec. Actions:Recruiter Actions:27

Manager - Process Engineering - IT Service/IT Product (11-16 yrs)

Bangalore Job Code: 698162

- Drive quality of deliverables, process compliance and measurement of project and process performance

- Willing to travel onsite if required and flexible about work hours as the responsibilities may include working with geographically distributed teams

- Participate in process definition, implementation & compliance within project teams

- Conduct Root Cause Analysis for Quality related issues

- Reviews for product quality and testing effectiveness across projects

- Facilitate definition of project, account and group level KPIs and metrics where necessary

- Process & Project Performance monitoring through status reports, trackers and dashboards

- Guiding project team in process or test automation

- Department Quality co-ordination - HR, Admin and Training

- Facilitate training on Tools and processes

- Collection of Process Improvement suggestions and process updates

- Co-ordination for management reviews

Background:

- Graduate degree in engineering, MBA or statistical analysis background would be a plus.

- 11-15 years professional experience and a strong comfort with the IT service/product engineering industry.

- Proficient in Project and Quality Management concepts - Agile, Lean, Six Sigma

- Knowledge of ALM and PM tools usage - VSTS, JIRA, MPP, ServiceNow

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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