Manager - Presales & Solutions Design - BPO

Presales & Solutions Design Manager

The Pre Sales & Solution Design role is to orchestrate the creation of the solution and proposal as well as ensuring compliance with customer requirements while highlighting company value proposition.

Key Qualification:

- PGDM /MBA in Sales or marketing

- 7 to 10 years of experience in BPO industry across F&A/Spend/Procurement Domain

- Good understanding of AP/AR/GL/FP&A activities

- Lean Six Sigma

- Sales cycle

- Operations

- Consultancy

- Process Reengineering

Key Responsibilities:

- Leading all day-to-day aspects of evaluating an RFP/RFI. Get involved in every aspect of the submission

- Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities et al) to ensure timely and high quality proposal submission

- Take lead/participate in opportunity assessment onsite and remotely, qualification, developing response strategy

- Proposal development, review and feedback incorporation, competitive positioning, pricing/ commercial decisions

- Have an excellent understanding of what the client needs and how best to articulate how the organization can provide that. They work closely with a core team while bringing in subject matter experts when required.

- Liaising with financial estimators to produce the price element of a bid.

- Quick on their feet and assertive yet tactful in motivating other team members to produce a successful submission.

- Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important.

- Leadership and team work no one can produce a bid single-handedly. You will have to cope with a substantial amount of responsibility, remain calm under sometimes severe pressure, and be able to read and interpret instructions carefully.

- Need to bring in their industry experience to F&A outsourcing in an digital age.

- You need to deal with complex business relationships and manage multiple resources to deliver a strong, winning case to the prospective client.

- You should also be an articulate, confident speaker. Strong written communication skills are equally essential.

- Strong contribution to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities

- Creation and maintenance of an effective knowledge management system to support all the phases of the opportunity lifecycle.