Manager - Prepaid Marketing - Telecom - IIM/MDI/ISB/FMS

We have been retained by a Leading Telecom Client to hire Manager-Prepaid Marketing (Customer Life Management) based at Mumbai HO.

Role Purpose :

- This National role focuses on prepaid revenue enhancement and will deliver Prepaid Voice and SMS Budgets through product & portfolio designs

- Designing, analyzing & implementing customer retention strategy & activities.

- Managing base growth and applying design and delivery models to manage high value, medium value and low value customer segments

- Competition tracking and devising counter strategy.

- Achieve budgeted Prepaid KPI's as discussed and agreed

- Portfolio design to enhance retention and control churn.

- Creation of new services, schemes and campaigns

- Support circle teams in retention activities through continuous monitoring and providing assistance in execution.

- Maintain revenue and ARPU of various segments

- Increase RES

- Increase high value base contribution

- Reducing churn across segments

- Drive CVM Models- execution and model efficiency management.

Candidate Profile : MBA-Tier 1 B-School- 2009-10 Pass out. Working into Product Management Role.

Industry : Telecom/FMCG/Banking/Insurance etc.

Himanshu Joshi