Manager - PMO - International BPO

Job Description:

- Responsible for effectively managing high risk and large scale critical projects/programme that would deliver against the Company plan or Contact Center Objectives.

- Also responsible for leading and driving new client transitions and existing client transitions for the addition of new services (migrating, improving and optimizing the business process into our environment).

- Managing and supporting a team in delivery of their projects to improve programme assurance.

- Effectively manage medium-high risk and medium-large scale projects/programe that would deliver against the Company Plan or Contact Center

- Effectively, manages current projects by following the 5 Steps of Project Management - Initiation, Planning, Execution, Monitoring and Controlling & Closure

- Manage and support team in delivery of their projects

Requirements:

- Excellent communication skills

- Graduation required in any discipline and PMP trained/certified.

- Minimum of 8 years experience of which, at least 3 years should have been in a project management role (projects may involve non-operational change, operational change, infrastructure setup or transition projects).

- Experience of leading and managing teams

- Should have managed a large project end-to-end following the project management methodology

- Must actively practice the concepts of project management.

- Willing to work in UK Shifts.

If interested, please call Jyoti on 7045597424