27/02 Shalini Rathi
Senior Consultant at Aambridge Staffing Solutions

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Manager - Operations - Luxury Lifestyle Retail (8-12 yrs)

Middle East/Dubai Job Code: 426427

Client : Rivoli Group

Job Description :

- Manage and be accountable for the performance of the retail concepts - Sales, retail ambience, people, merchandising, maintenance.

- Develop strategies to drive sales and ensure implementation of strategies.

- Analyzing sales figures, forecasting future sales and allocating targets

- Develop strategies for effective communication and running of campaigns and promotions

- Budget, manage and optimize the operational cost.

- Make recommendations on commercial opportunities at Market level by analyzing retail KPI's and local retail trends and needs.

- Innovate ways to enhance staff engagement

- Responsible for staff development and growth through various methodologies.

- Develop a plan to retain and promote high-potential/key staff. Succession planning.

- Staff appraisals and performance management

- Prepare manpower and optimal staff allocation strategy.

- Ensure adherence to operations procedures across stores

- Identify best practices and execute the same across stores

- Ensure adherence to highest standards of retail environment

- Responsible for the stock management, inventory and shrinkage

- Developing an effective CRM strategy and use the CRM efficiently to maximize sales.

- Develop strong market awareness and understanding of competitor's.

- Identify innovative ways to develop customer experience.

- Create customer service strategy to enhance customer satisfaction

- Responsible for customer complaints and escalations

Skills :

- Strong leadership skills,

- Confident decision maker

- Strong People management

- Well organized and flexible

- Excellent communication and negotiating skills

- Strong coaching skills

- Commercially astute, takes initiative and innovation

- Builds good working relationship with senior management, colleagues and staff

- Ability to lead employees across different geographic locations

- Ability to work under pressure and tight deadlines

Remuneration : AED 20, 000/-

Level : Manager

A gentleman is preferred for this role

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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