Manager - Operations - Financial Firm

Manager Operations for a leading financial firm

- Manages operational teams across one or more larger functional areas (Participant Transactions, Reporting, or other plan/participant transactions area).

- Ensures all areas are in compliance with regulations and policies, and is responsible for all operations including the customization and implementation of operational and departmental procedures.

- Develops and controls departmental budget, quality, time and service standards. Approves exceptions considering financial impacts and business relationships.

- Manage daily operation of department, analyze results, adjust and improve as needed. Coordinate required systems changes with systems staff and/or vendors.

- Ensure all areas are in compliance with departmental, corporate and regulatory practices and requirements. Plan, develop and manage department objectives, procedures and budgets to ensure overall divisional goals are being achieved or exceeded.

- Recommend and implement procedures, productivity measures, and new technologies to increase efficiency, productivity, and cost effectiveness of department.