Manager - Operations Excellence - Process Excellence - Supply Chain Management

1. Mandatory Skills :

- Transformations, Process Improvements, Process Excellence, Process Re-engineering, Operations Excellence in the SCM (Supply Chain Management) domain.

OVERALL PURPOSE OF JOB :

- Design repository of Benchmark practices & platforms in Supply Chain, Sourcing functions

- Exposure to Supply Chain areas would include Demand & Supply Planning, Forecasting, Return & Repair Mgmt, Warranty Mgmt, Allocation, etc.

- Exposure to Sourcing would include Category Mgmt, Contracting Support, Catalogue Mgmt, Supplier onboarding, etc.

- Design Process Maturity Modelling for the above domains.

- Define Lead and Lag metrics for above functions

- Conduct data analysis to understand & improve key metrics using statistical & graphicaltools

- Use Lean tools to identify wastes in the above process.

- Drive transformation in the chosen domains using digital tools.

Job Purpose / Key Role :

- Provides inputs to the project's strategic directions, execution and implementation of its plans & programs

- Should be able to work in liaison with Offerings Managers

- The BE manager shall help manage the overall design and delivery of the leading practices, platforms and metrics in the Supply Chain and Sourcing domains to drive transformation.

- To build, support, sustain and motivate a high-performance team.

- Coordinate and manage assigned capability roles

- To identify, recommend, and implement operational efficiencies to drive continuous improvement in the execution of the processes

Nature of Interaction :

- Inform/Contract/Transmit - excellent communication skills & articulation needed

- Affect/Coordinate/Compromise - where cooperation is required

- Convince/Follow up/Sell - where influence is necessary

- Conciliate/Negotiate/Overcome - where diverse groups are involved

- Craft strategic alliances - where strategic deals need to be cut/forged

REQUIRED FUNCTIONAL COMPETENCIES AND LEVELS (MANDATORY)

1. Communication & Articulation - Skilled

2. Data Analysis using Statistical Tools/ Excel - Skilled-Expert

3. Lean Six Sigma - Black Belt Preferred

4. Analytics Tools like Minitab - Expert

5. Exposure to tools such as Python, Tableau - Trained, Experienced

6. Knowledge Transfer - Experienced, Skilled

7. Supply Chain Leading Practices & Technology - Experienced-Skilled

8. Procurement/Sourcing practices & Technology - Experienced-Skilled

Proficiency Level Definition

Trained(T)

- Attended a training course on this skill and/or has had brief exposure to this skill.

- Uses basic terminology in regard to the skill.

- Recognizes / articulates basic concepts, facts, methods, techniques in day-to-day work experience.

Experienced (E)

- Moderate exposure to this skill and related work experiences.

- Can assist other team members with questions and problems related to this skill

- Applies skill (at basic level to work situations, with some guidance.

Skilled(S)

- Extensive exposure to this skill and related work experiences.

- Applies skill (advanced level) to work situations with medium complexity, with little or no guidance.

- May train and/or direct the work of others in application of skill.

Expert(X)

- Regarded as a center wide resource on this skill.

- Applies detailed knowledge and skills to complex (or new) work situations in multiple settings

- Trains and/or directs work of other in complex facts, methods, and techniques related to the skill.

Minimum Requirement for the Position :

Education(Preferred education level) :

- Engineer

- MBA

Certification/ Other Skills Required :

- Working knowledge and experience with computers and internet

- Certified Supply Chain professional (CSCP) - preferred

- Black Belt certification

- Minimum of 10-12 years experience working in a team environment

Experience (Equivalent job experience substituted for degree)

- High attention to detail

- Experience in team interactions

- Ability to quickly identify and provide recommendations on issues

- Strong proficiency in English communication - both written and oral

- Strong motivation

- Ability to prioritize and multi-task

- Basic technical knowledge

- A working knowledge of MS Office products

- Minitab

- Tableau, Python Preferred

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