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21/06 Manish Taneja
HR at Employee Forums

Views:1228 Applications:327 Rec. Actions:Recruiter Actions:327

Manager - Operations Excellence - FinTech - IIT/IIM (4-10 yrs)

Bangalore Job Code: 1113675

Manager - Operations Excellence - Unicorn Fintech - IIT / IIM

Job Responsibilities

- Manage a cross functional team of technical and non-technical resources to deliver against the goals by ensuring high quality service delivery and execution.

- Drive cross functional projects to deliver business value for the team; be part of projects, involving new feature definition to improve processes.

- Manage onboarding operations through end to end planning, metrics review and root cause analysis to deliver results in a fast paced environment.

- Manage stakeholders across the company as part of operations delivery; drive change by developing business proposals and implementation of recommendations through effective written and verbal communication

- Work with engineering and product teams to improve tools, processes and reporting dashboards

- Formulate, implement and drive career development plans for team of highly skilled resources

You should apply if you:

- Possess atleast 4 years of experience in operations program management

- Come with a prior experience in leading and developing large teams

- Have an experience in translating business needs into detailed feature requirements, data analysis and business case development, and managing programs from concept to implementation

- Possess prior experience in the capacity of a product/ program manager/ business analyst would be a plus

- Have the ability to think both strategically and tactically and to drive execution

- Are equally comfortable with long term planning and day to day progress tracking and execution

- Come with a proven track record of taking ownership and delivering results in a fast paced environment

Women-friendly workplace:

Maternity and Paternity Benefits

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