Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
03/04 Jyoti Arora
Senior Recruiter at Windows Consultants Pvt Ltd

Views:3874 Applications:105 Rec. Actions:Recruiter Actions:66

Manager - Operations Excellence - BPO (7-10 yrs)

Gurgaon/Gurugram Job Code: 682503

Manager - Operations Excellence

Business Unit: JBS - Operations Excellence

Reporting to: Senior Manager

Direct Reports: IC Role

Duties and responsibilities:

1) The candidate will need to understand and comprehend client requirements and ensure the projects is completed on time and within budget.

2) Conceptualise end to end projects around re-engineering, starting from understanding need Business case; Identification and agreement of scope of application and driving implementation to check result against clearly drawn out success criteria's

3) Demonstrate advanced understanding of business processes, E2E mapping and improvement, Lean six sigma and advanced automation

4) Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis

5) Managing multiple internal and external, cross functional and remote stakeholders

6) Coach extended teams on Lean six sigma tools and continuous improvement methodology

7) Apply end to end thinking to complex business and system problems to drive sustainable improvement while ensuring that the learnings are well documented.

To apply you need to be:

1) Six sigma Black Belt certification

2) Experience in working

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.