Senior Recruiter at JobJabs
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Manager - Operations - BPO/ITeS (1-3 yrs)
This is urgent position for operations manager with a leading BPO.
The key responsibilities are as follows :
- Candidate should have experience / knowledge with several of business (Chat).
- Creation and monitoring of operational metrics.
- Establish and expand relationships with key individuals. Manage client relationships, client visits etc.
- Managing escalations related to people, policies and process.
- Motivate team members, Listen to team members feedback and resolve any issues or conflicts
- Looking after capacity planning, staffing forecast and administration of the operations floor.
- Motivating and inspiring the team to surpass their potential.
The position is open for both Gurugram and Delhi offices.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.