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08/04 Ipsita Tiwari
Consultant at ABC Consultants

Views:1160 Applications:208 Rec. Actions:Recruiter Actions:60

Manager - Operational Excellence - ITeS/BPO (7-12 yrs)

Mumbai/Pune/Bangalore Job Code: 1076549

Manager - Operational Excellence (Mumbai, Pune , Bangalore) with Global ITES/BPO firm

Shift Time - 2-11 PM


- Bachelor's Degree in Engineering, Science or Equivalent with master's in management/ Analytics Preferred.

- 8 -10+ years of experience in driving independent Continuous Improvement Project, Strategic Intervention and Process Excellence projects.

- Lean Six Sigma Certifications are required along with demonstrated process improvement results (Green Belt Certification is minimum)

- Experience in creating and delivering Lean and process improvement-based training modules

- Suitably demonstrated Project management and Process Mapping experience.

- Preferred experience in BFSI and /or similar services domain driving transformational Initiatives.

- Exposure in driving Continuous improvement through Technology interventions like RPA, OCR, or Automation technology.

- Use of Data Analytics and Problem-Solving methods to deliver measurable outcome.

- Ability to communicate to the Stakeholder and leadership clear and concisely the Project Progress


- Candidates should have experience of working with Continuous Improvement and Problem-solving Methods.

- The ability to manage projects efficiently and effectively from inception to completion.

- Deploy strong project management principles in execution.

- Experience on process redesign projects as part of our corporate continuous improvement program, Innovation and Disruption

- Driving Lean Six Sigma Certification Training at Green Belt/Black Belt Level.

- Support improvement/reengineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc.

- Assist with the definition of potential projects by Preparing charter and playing role in the prioritization process.

- Work within the established change management process to support adoption of the changes required by a project or initiative.

- Supports and leverages process for sharing best practices.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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