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02/04 Kajol Gupta
HR Analyst at Crescendo Location

Views:263 Applications:57 Rec. Actions:Recruiter Actions:27

Manager - Operational Excellence - Central Quality - Financial Services (8-17 yrs)

Mumbai Job Code: 1073046

Manager - Central Quality - Operational Excellence - BFSI (8+ years)

A varied role for professionals having minimum 8 years of experience in quality management, quality assurance, process excellence, operational excellence, lean six sigma and knowledge management frameworks.

Location: Mumbai

Your future employer:

A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum.

Responsibilities:


- Ensuring identification of key quality controls at a Business & Client level

- Setup Quality and Knowledge Management frameworks to support Operational sustainability

- Performing yearly study / assessment of all Quality and linked metrics to determine improvement areas

- Developing roadmap to improve Process Quality and Efficiency

- Managing and taking accountability of Quality personnel assigned to ensure the Quality framework is being driven as expected.

Requirements:

- Minimum 8+ years work experience as a Quality Consultant with organizations in Insurance and Insurance Broking, Human Capital Benefits, Banking, Financial Services, Ecommerce

- Excellent project management skills

What is in it for you?

- Fast track career growth

- Market leading remuneration

- Liaise extensively with stakeholders

Women-friendly workplace:

Maternity and Paternity Benefits

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