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HR at Aptita Consulting Partners
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Manager - Online Reputation Management (4-5 yrs)
ORM Manager
Job Description :
- Performing an in-depth audit of the information on the world wide web and ensure positive reputation of the Co./Client/Brand
- Continuously monitoring /Tracking the reputation of the brand on various outlets, e.g. social media, search engines, blogs & social communities, consumer forums, etc.
- Commenting positively on the most influential/negative forums and comments.
- Specialize in prevention and repair of the Online Reputation Threats.
- Utilizing sophisticated Online and Offline Techniques in promoting Positive and Neutral Comments.
- Manage all review content; monitor other review content and manage inappropriate content
- Track, analyze and make recommendations to account for new or revised content
- Evaluate review and survey data for trends and anomalies
- Coordinate monthly calls with client to review account performance and recommendations
- Analyze online statistics; overall trends and subsets by Sites/Rating/Keywords, identify on- going trends and potential mitigation solutions,
- Provide daily, weekly and quarterly analysis to clients and senior management.
- Regular social listening and continuous marketing campaign sentiment analysis, reporting to the marketing and business teams for continuous improvements with suggestions/ideas
Qualifications :
- 4-5 years of experience
- Deep knowledge and understanding of social media platforms
- Excellent verbal and written skills
- Problem solving attitude
- Strong attention to details
- Skilled in Analytics, Social Listening, Online Reputation Management, Grievance Management, Presentation, and Team Building.
- Team Management Must
Skills : Brand Reputation, Social Media, Social Listening, Analysis
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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