Director at HR Consulting Firm
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Manager - Online Client Engagement & Training - BFSI (6-10 yrs)
Client Engagement :
Webinars to reach to larger customer audience to talk about
Research /Products :
- Making audio and video aids for customers and internal channels to better understanding of digital and mobile offering
- Engage with customers by taking live sessions to help them to start investing and make them aware on how investment can help them achieve their goals
- Responsible for weekly client engagement events - of topical interest to our Online customer base
- Building online platform such as Fin School and help customers learn about capital market
- Help build a Virtual Trading and Investment platform which can replicate Live trading
Assist in preparing visual aids to further our derivative and other products such as Cover orders, e-Margin, GTDT, SOR, Future Cover Order
Training :
- Conduct training sessions for branches and Retail Sales team to educate about online platforms
- Conduct training workshops for customers in top locations on Online trading along with products team
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