Key Responsibilities:

- Experience in custom clearance/Ocean/Air Freight negotiation/Documentation and Transportation.

- Managing export and import logistics operations and maintaining various MIS data. (Dispatch report, CFS report, etc.)

- Robust operation handling, with close co-ordination between CHA- s, transporters and Plant team.

- Resolve problems concerning transportation, logistics systems, imports or exports and customer service issues.

- Ensure carrier compliance with company policies or procedures for product transit and delivery.

- Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.

- Knowledge of SAP system.

KPI's:

- Vendor Management of All Logistics Vendors - Review of Problems, Outstanding issues arranging ledgers.

- Review of Shipment Tracker - Go Comet Reports.

- Follow-up on daily email queries sent by CS Team & Shipping Lines. Plan of Action and closure of communication within 48 hours timeline.

- Controlling all Unplanned cost (Detention, Halting charges etc).

- Taking Approvals on Additional Impact / Cost on timely basis from HOD.

- Bill checking for Unplanned costs, taking approvals from HOD and giving for processing to bill processing team within 48-72 hours timeline.

- Ensuring team to arrange con-call with both the plants for halting of containers and taking action accordingly.

- Weekly review with Documentation team on Bill of Lading release against outstanding pending.

Relationship Management :

- Develop and maintain strong relationships with all connected with logistics process.

- Ensure all completed orders are dispatched on time.

- Ensure material are shipped appropriately to ensure quality of goods during transportation.

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