Manager - Supply Chain
Job Role:
- Design and spearhead the implementation of the overall supply chain strategy from the first mile to the last mile
- Selection, negotiation and empanelment of different courier partners along with assessment of their regional prowess and calibrating shipment allocation accordingly
- Periodic reporting and reviews with vendors on performance metrics and remove/improve the bad actors in the system
- Identify process improvement and automation opportunities
- Lead expansion of micro-warehousing and fulfilment centers across the country to reduce delivery TAT without pilferage and control returns
- Own stock replenishment, material procurement and resolve all weight and COD discrepancies to ensure a healthy P&L
- Set up a control tower for order verification, NDR management, and customer support
- Set operational hygiene by ensuring daily stock audits, 0% dispatch breach, 100% attempt before EDD, DSLU, and ageing monitoring, 100% fill rate, etc
- Design dashlets and ensure data sanity to give real-time visibility of important metrics to the senior leadership
- Build a high-performance team to deliver operational excellence
Requirements :
- 4-10 years of experience in a D2C e-commerce environment or a logistics startup
- Strong interpersonal skills and the ability to build rapport with the supply chain fraternity
- Previous experience of having worked with different courier partners and aggregators
- Strong excel and quant skills to do data analysis and draw meaningful insights
- Full professional proficiency in English and Hindi. Limited/full working proficiency in regional languages is a plus
- Undergraduate degree with notable co-curricular achievements
- Ability to multitask, set priorities and manage time effectively in a fast-paced environment
- Healthcare enthusiast who believes in the mission of the company and is excited about building this together
- Willingness to relocate to Bangalore (if needed) to work closely with the team.
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