Manager - Logistics - FMCG

Logistics Manager

Logistics / Customer Service Duties & Responsibilities

To write an effective logistics / customer service job description, begin by listing detailed duties, responsibilities and expectations. We have included logistics / customer service job description templates that you can modify and use.

Sample responsibilities for this position include:

- Ensure proper inventory procedures are being followed

- Responsible for the Logistic Operation (warehousing and transportation) managing the market budget for the function delivering Productivity Targets

- Ensure Best in Class Service to our Customers thru a strong Customer Service Organization and a mature Customer Collaboration process in place

- Serve as the primary liaison with Sales, Production, and Global Logistics staff on the delivery of cost-effective customer service

- Report directly to Area Vice President, Great Lakes

- Committed to meeting current and future expectations and requirements of customers, and resolving customer issues that arise

- Prioritization of orders and adjusting of schedules to ensure customer priority requirement are met

- Ensure efficient scheduling and routing to and from plants and their customers to achieve lowest total costs and on-time in-full (OTIF) delivery

- Schedule production to successfully meet customer requirements and ensure effective delivery of services to internal and external customers with lowest total cost fulfillment

- Oversee cost estimating process performed within Customer Service