Senior HR Executive at Talent Stock Solutions
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Manager - Logistics - eCommerce (3-8 yrs)
- Candidates from e-commerce and startups companies highly preferred
Roles & Responsibilities:-
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Handle first mile team (90% shipments to be dispatched in 24 hrs)
- Handle last mile team (90% first delivery attempt within SLA, 90% delivery on fake scans)
- Handle returns (90% dispatch within 2 days)
- Reduce overall shipping cost by 5% month on month
- Domain knowledge of B2C shipments of E-commerce (Must)
- Direct, optimize and coordinate full order cycle
- Liaise and negotiate with suppliers, manufacturers, retailers and consumers
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Arrange warehouse, catalog goods, plan routes and process shipments
- Resolve any arising problems or complaints
- Supervise, coach and train workforce
- Maintain metrics and analyze data to assess performance and implement improvements
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