Manager - Learning & Development - Retail

Responsibility and Accountabilities :

- Create and execute learning strategies and programs

- Evaluate individual and organizational development needs

- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

- Design and effectively deliver e-learning courses, workshops and other trainings

- Run Assessment Centers and Assess the success of development plans and help employees make the most of learning opportunities

- Implement learning effectiveness tools in form of certifications & audits

- Help managers develop their team members through career pathing

- Track budgets and negotiate contracts

- Hire and oversee training with a lean team

- Contributes to team effort by accomplishing related results as needed.

- Strong focus on innovation / Design Thinking and deep understanding of the business

- Comfortable operating in a constantly changing environment

Competencies & Skills required :

- Strong communication, interpersonal skills, relationship building, consulting, teamwork and leadership skills

- Strong analytical thinking and ability to analyse trends and propose recommendations

- A self-motivated go-getter with excellent communication

- Ability to work independently

- Understanding on Succession Planning model and OD interventions as required by the organisation

- Multitasking abilities & people orientation

- High degree of networking and influencing skills