Manager - Learning & Development - BPO/ITeS

Purpose of the Role :

- Design and implementation of Talent Management, OD & L&D processes and services within organization.

Qualification :

- Post-Graduation with specialization in HR

Work Experience :

- Minimum 7 years- experience of working in similar role in L&D in an organization with an employee base of 500+ employees preferably in ITeS or Technology Product set up

- Experience of the set up and design and implementation of Talent Management, OD & L&D processes and services within a complex organization.

- Experience of delivering workshops/trainings to a variety of audiences

- Should have experience of project managing short term and long-term Training plans

Key Responsibilities :

- Define, develop and implement Organizational Development (OD) and (L&D) strategies, plans and policies which are aligned with and facilitate the delivery of the organization's Strategic Plan

- Develop a talent management framework to identify, develop and create the internal talent pool and enable succession planning

- Develop, maintain and deliver key talent programs in line with Organization Talent Strategy that aim to attract, measure, develop and manage organization's talent pool

- Liaise with business stakeholders to do training needs assessments and provide training solutions to include, implementation, administration, and/or design and delivery of high-quality programs

- Develop and implement an effective onboarding program

- Develop criteria for evaluating effectiveness of training activities & TM/OD initiatives. Regularly monitor and report results to management, along with recommendations for improvement as appropriate

Key Skills :

- Excellent verbal and written communication skills

- Good MS Power- Point and MS- Excel Skills

- Creative and innovative thinking

- Passion for continuous learning

Measure of Success :

- Achievement of Organizational goals w.r.t L&D

- Training Calendar - Planned vs Actual

- Training Budget - Planned Vs Actual

CTC : 10 to 15 lakhs per annum