Job role :

The successful candidate will work with key stakeholders in finance and technology teams to determine the training needs, develop appropriate training programs based on such needs, manage coordination/delivery of L&D programs in region, identify L&D opportunities based on benchmarks with similar organisations, provide regional administration support, including LMS and other learning tools, FFS, SharePoint management, invoicing, and expenses processing.

Description :

Key responsibilities will include :

- Partner with key stakeholders and leaders in the Finance and Technology teams to understand the business environment and people challenges, to identify learning and development needs develop targeted solutions, and drive delivery L&D programs

- Collaborate with key stakeholders in the business services division

- Communicate with Shared Services HR teams, Regional HR teams, global L&D teams within the development and execution of L&D programs

- Manage L&D activities prioritising key initiatives. Manage administration/coordination of pre- and post-program logistics, training facility set up, facility and vendor management, material and resource coordination, attendance and evaluation metrics, etc

- Manage curriculum calendars; monitor budget and costs, and drive annual L&D calendar planning and budget preparation process

- Respond to employee inquiries in a timely and professional manner, help market and communicate appropriate L&D services and curriculum offerings, provide support and directions regarding logistics and L&D tools/systems, gather relevant information from clients to help L&D team determine appropriate solutions and improvements

- Administer/support MyLearning (LMS); set-up, monitor, and maintain L&D programs; set-up business-specific programs and respond to inquiries; assist with reporting and metrics

- Maintain strong vendor relationships to ensure high quality services and cost efficiencies; develops strong external relationships/network to identify innovations, new services, and industry best practices

- Align talent development initiatives in line with the talent management principles in order to maintain a healthy leadership pipeline

- Contribute towards organisation wide employee engagement and diversity initiatives

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