Director at Zalent Consulting Pvt Ltd
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Manager - Lead/Consultant - SAP SD/O2C (8-10 yrs)
Lead/Consultants -SAP SD (O2C)
Job Position: Manager
Overall Experience: 8-10 Years for O2C Lead & 5-6 years for the O2C consultant
Location: Ahmedabad
Reporting To: SAP Lead
Qualification : BE/B-Tech or Equivalent Graduation/Post Graduation
Key Responsibilities/Role:
1. Facilitate the implementation and support of SAP SD
2. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
3. Facilitate workshops to collect business requirements
4. Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
5. Design, customize, configure and testing of sales processes including any peripheral systems
6. Identify gaps, issues and work around solutions
7. Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
8. Handle changes or emergency transports as needed for high priority issues
9. Document functional designs, test cases and results
10. Proactively identify and propose the business process and/or system enhancements
11. Provide consulting services on both new implementations and existing support projects
12. Act as a liaison between the business functions and the technical team
13. Provide ad-hoc training and user support as required
14. Work self-directed and independently; may act as subject matter mentor to more junior members
Key Competencies Required:
1. Thorough SAP knowledge on SD module of SAP and the order to cash processes
2. Knowledge of HANA functional module will be an added advantage
3. Comprehensive SAP knowledge across a variety of modules and integration points on SAP
4. Minimum 2-3 years Project Management experience in SAP
5. Ability to multitask and manage multiple deliverables and projects at the same time
6. Experience in a Professional Services or Distribution company is an asset
7. Understanding of accounting business processes
8. Ability to understand business processes from a customer perspective
9. Ability to work in a team environment, effectively interacting with others
10. Must be results-oriented, and demonstrate a positive attitude - adaptability, flexibility, and resourcefulness
Skills and Knowledge:
1. Proven ability to deliver projects
2. Strong client interaction skills, able to empathize with the client
3. Strong stakeholder management
4. Strong verbal and written communication skills
5. Good presentations skills
6. An experienced leader with the ability to motivate others
7. Good Team Player
8. Well organized with an ability to manage conflicting demands and deadlines
9. Self-motivated
10. Calm under pressure and can meet tight deadlines
11. Keen to develop and learn new skills
12. Keen to share knowledge with colleagues
13. Flexible, and must be prepared for travel to client sites
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