Manager - Key Accounts - Staffing Services

Job purpose:

Responsible for the overall servicing and mining of temp staffing clients by creating a strong client relationship management & ensuring target achievement through cross selling of perm recruitment, online sales services

Roles and Responsibilities:

- Maintain good relationship with clients, attend clients personally, understand & mine existing business, solve their queries & address escalations on time

- Responsible for Pan India sourcing coordination & delivery of open mandates for dedicated clients through branch recruiters in consultation with respective BMs/RMs

- Drive / allocate branch recruiters for bulk line ups of open client requirements & ensure timely closures as well

- Client coordination in terms of hiring till exit operations of staffing associates

- Ensure client payment collection in stipulated time

- Responsible for building relationships with Key Accounts and to manage a group of key accounts and territory

- Responsible for developing business opportunities with the objective of achieving/exceeding revenue and profitability targets for Account-based Business Plans

- Key deliverables would include developing long-term positive customer relationships, which build customer loyalty and confidence as a preferred partner

Skill Set:

- Good communication & coordination skills

- Eye for crucial details

- Aggressive & Proactive in approach

- Should be well versed with staffing industry & bulk hiring strategies