Vice President at Neufvasi
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Manager - Key Accounts Management - IT (9-11 yrs)
Urgently need Manager - Key Accounts Management for our Client.
RESPONSIBILITIES :
- Function as the main contact person for the blue-chip clients
- Provide CRM project implementation consulting
- Development and maintenance of strong and trustworthy relationships to important clients
- Ensuring the compliance of the customers' needs and wishes as well as of their time schedule
- Reception of new requests, order modifications as well as complaints by the respective clients
- Analysis and identification of upcoming needs and opportunities
- Attendance of meetings with the key accounts and presentation of current offers
REQUIREMENTS :
- Degree in business or any other related field
- Consulting experience in CRM implementation (functional)
- Large CRM implementation experience of products like Siebel, Microsoft, oracle
- Experience in the field of account management advantageous
- Well-developed communication as well as presentation skills
- Excellent customer-orientation and networking skill
- Ability to successfully negotiate about business conditions
- Ability to oversee all details of concurrently running projects
Experience Level : 9 - 11 Yrs
Job Location : Mumbai
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