IT Solutions Manager Job Closing 30 Jul 2023. Our client is an HR outsourcing company originally from Huston with offices in Mumbai, Goa and Bangalore. They are looking for 02 IT Managers to join their team in Mumbai and Goa to ensure successful management of IT operations. You will also be making sure all team KPI's are met, and technical decisions are aligned with the company objectives. The Job: - Apply innovation and implement systems that are highly available, scalable, and self-healing on selected IT platforms and ensure systems are secure and compliant with industry standards / best practices. - Develop and implement policies and procedures for service desk, security, disaster recovery, standards, and service provision. - Manage technical staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Lead and take ownership of critical incident management response, controlling and coordinating necessary activities to restore service, determining root cause and delivering root cause fixes. Ensure on-going and pro-active communication with stakeholders, executive team and VP of IT. - IT software, hardware and cloud platforms. - Develops and maintains IT documentation including system diagrams, disaster recovery plans, and system dependencies. The Person: - Extensive knowledge of IT planning, infrastructure operations and services delivery gained through progressive related experience in a complex multi-stakeholder environment. This includes strong technical knowledge of servers, networks, PC operating systems and associated protocols, standards, security/privacy practices and laws. - Proven leadership skills and the ability to motivate teams - Microsoft Business Technologies (O365, Teams, Virtual Desktop) - Cloud Technologies (Azure, GCP) - Networking (VPN, Cisco/Meraki, Switches, Firewalls, VLANs, Private/Public Peering) - Hardware Provisioning and Asset Management (Intune, Auto-Pilot, WIN/MAC PCs, iPads, iPhones) - Jira Service Desk and ITIL - Cybersecurity (Penetration testing, security policies, end-point detection, DLP) - Telephony in a Call Centre Environment (VoIP, RingCentral, Incontact Contact Centre)

Mumbai

Manager - IT Solutions 

Manager - IT Solutions  ,Job Description for Manager - IT Solutions  in Recruitment Consultancy in  Mumbai for (3-8) years of experience. Apply Now!

Job Description for Manager - IT Solutions  in Recruitment Consultancy in  Mumbai for (3-8) years of experience. Apply Now!