Manager - IT Operations Our client is looking for an exceptional Head of IT Operations to lead and enable seamless technology experiences for our global teams. Roles & Responsibilities: - Lead, grow and develop the IT Operations organization, scope of which includes: complete user endpoint lifecycle, enterprise Identity management, SaaS vendor management, end-user help desk support, enterprise networking, enterprise audio/visual/video conferencing, G-Suite infrastructure, device management, and inventory management frameworks such as JAMF, Apple DEP, Google MDM, Google Chrome Management. - Structure and operate a global service desk to support our employees. - Partner with our Enterprise Security teams to ensure our infrastructure and services are reliable and secure. - Own IT budgeting and recommend improvements for cost savings. Develop and maintain all reporting and data analysis for IT related spends. Manage all invoices, requisitions and purchase orders for IT. - Hire, onboard, coach, mentor and develop IT team. - Act as a consultative partner to multiple functions such as Engineering, Facilities, Finance, HR for catering to our client's - Overall IT needs. - Handle technical escalations, provide timely resolution of problems. - Oversee IT security standards support (antivirus/firewall/patching/two-factor authentication/access) on all endpoints. - Oversee compliance standards support (recovery/DLP) on all endpoints. - Work closely with leadership and project teams to prepare for CIO briefings - Build and rollout reporting templates and dashboards for internal IT use - measuring time spent, cost, and overall value delivered by each department/application and overall IT Operations - Lead documentation and maintenance of Standard Operating Procedures and best practices. What we are looking for? - 8+ years experience in IT Operations, of which 3+ years minimum managing teams. - Deep understanding of how to manage a global, enterprise laptop fleet. - Demonstrated leadership ability in building global teams, motivating high performers, and successfully delivering on business requirements. - Self-starter with ability to manage time effectively, work independently, and deal with ambiguity. - Solid project management and planning capabilities. - Exposure to agile methodologies. - Strong interpersonal and communication skills. - Experience managing OS platforms, specifically MacOS, Chrome & Windows.

Chennai

Manager - IT Operations 

Manager - IT Operations  ,Job Description for Manager - IT Operations  in Antal International in  Chennai for (8-10) years of experience. Apply Now!

Job Description for Manager - IT Operations  in Antal International in  Chennai for (8-10) years of experience. Apply Now!