Manager - IT Infrastructure - BPO (10-14 yrs)
Industry - Oil and Gas
Skills - IT Infrastructure, ITIL, VMWARE,
Job Type - Permanent
Description - Manage all inbound incidents and escalations from the Service Desk, local IT resources and ensure organizational alignment with HQ. Assist the organization set up a new office in Bangalore and establish a new call center.
Client Details:
Our client is a US headquartered energy retail organization. With current market capitalization at $ 2 Billion and huge plans of expansion across the globe they currently operate in the American market largely.
Job Description:
- Manage local IT resources and ensure organizational alignment with HQ.
- Act as local lead for all IT related issues.
- Manage and oversee Just Energys LAN, WAN and network security infrastructure.
- Assists in the development in the next generation IP based network services & Setting up of new office.
- Install\configure\manage network appliances.
- Maintains network QoS policies for sensitive network traffic
Profile:
- Should have 10-14 years of overall experience preferably from IT Services or BPO industry.
- Should have ITIL, VM or related certification in IT Infrastructure Management.
- Experience in setting up of office infrastructure & establishment of call center from scratch.
Job Offer:
- Attractive salary commensurate with industry norms.
Page Group India is acting as an Employment Agency in relation to this vacancy.
Contact - Meenakshi Nigam
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