The role is responsible to ensure knowledge Management life cycle is implemented and enable the teams to meet the given customer/client service targets and exceed expectations. Key responsibilities include for coordinating & overseeing internal & external Training operations while establishing & managing relationships between content development, Key internal Customer, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support. In addition, this position establishes and manages relationships between the CD team, Key internal Customers, Clients and other stakeholders. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support. Primary responsibility is to ensure that knowledge Management activities are taken care for the employees in Google and enable the CD team members to implement the KM activities across the floor. Secondary responsibility is supervision, coaching, training, reporting and leadership. OBJECTIVE/PURPOSE: The objective of this position is to ensure the knowledge Management life cycle is implemented and enable the teams to meet the given customer/client service targets and exceed. ROLES INCLUDED: - Skilled Instructional Design Specialist - Trainer - Coach - Knowledge management - People management ACCOUNTABILITIES - : Knowledge Capture & Transfer strategy: - Help trainers Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available. - Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate. - Work with CD Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. - Monitor, measure, and report on employees training and development plans and achievements within agree

Gurgaon/Gurugram

Manager/Instructor - Training - BPO/ITeS 

Manager/Instructor - Training - BPO/ITeS  ,Job Description for Manager/Instructor - Training - BPO/ITeS  in The Search Managers in  Gurgaon/Gurugram for (11-15) years of experience. Apply Now!

Job Description for Manager/Instructor - Training - BPO/ITeS  in The Search Managers in  Gurgaon/Gurugram for (11-15) years of experience. Apply Now!