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19/08 Ruchika Bhardwaj
Managing Partner/Founder at Workoid Consultants

Views:290 Applications:49 Rec. Actions:Recruiter Actions:6

Manager - Industrial Relations - Telecom (8-15 yrs)

Kolkata Job Code: 966624

We are looking for a Regional IR Manager for India's largest mobile tower installation company based at Kolkata.

Job Details :

Location : Kolkata

Circle : West Bengal

Grade : SM ; Individual Contributor Role

Work Timings : 9AM-6PM, however candidate must be flexible and open to stretch

CTC : Industry Standards

Experience : 8 to 15 years of relevant experience - out of which at least 3 years as Manager - IR OR Manager - P&A

Education : Graduate with a post graduate degree / diploma in Personnel Management / Labor Welfare / Industrial Relations OR MBA with specialization in HR / IR OR MSW from a reputed Institution


1) Maintain harmonious industrial relations at all tower sites for ensuring uninterrupted network service

2) Resolving any union related or manpower related issues or manpower related disputes and initiating proactive measures to ensure that similar issues do not recur in the future.

3) Formulation of industrial relation strategy for the Circle / Region and implementation of the same through the various vendors engaged at the sites in close conjunction with the O&M Team.

4) Represent the Company in any negotiation with the Unions or political parties

5) Providing support to the vendors (OMEs and SMSs) in drawing their line of action in industrial relation / employee relation matters

6) Implement statutory controls and measures and ensure compliance

7) Ensuring compliance of all applicable and relevant labor legislations with respect to the manpower engaged by the vendors at the sites.

8) Develop the knowledge base regarding statutory matters and compliance of the same amongst the vendors and service partners.

9) Conducting statutory quarterly statutory audit, gap analysis and initiating necessary actions for rectification of the same

10) Represent the Company in all conciliatory proceedings

11) Keeping track of any labor related statutory amendments / notifications and ensuring implementation of the same across the Circle (s) / Region

12) Ensure timely and accurate wage and salary administration with regard to all the indirect employees (contract labor, associates, out-sourced manpower, etc.) in the Circle / Region

13) Monitoring all disciplinary issues and providing support guidance and sharing of knowledge regarding conducting disciplinary proceedings for all indirect employees under the Circle / Region

14) Complete accountability for all disciplinary matter pertaining to direct employees under the Circle / Region

15) Sharing of relevant statutory knowledge amongst all relevant stake holders

16) Seeking legal opinion on matters of ambiguity especially involving huge financial implication OR compliance issues

17) Effectively engage with external environment

18) Maintaining liaison with the statutory authorities, local and State Administration and political parties

19) Ensuring administrative support in case of disruption in operations

20) Drawing up the CSR calendar and implementation of the Circle / Region

Knowledge Required :

- Knowledge of industry working practices

- Knowledge of labor laws

- Knowledge of areas like collective bargaining, domestic enquiry, wage and salary administration

Skills / Competencies :

- Strong leadership with customer interface capability

- Commanding and capable to manage the large level industrial relation challenges & disputes

- Strong negotiating skills

- Strong command of data management with regard to site performance

- Strong persuasion art in getting things done by the vendors

- Capable to proactively reach out to the environment

- Capable to take tough decisions for change management

- Capable to deliver under stress

- Capable of relating and integrating broader organizational perspective to the ground level micro issues

Women-friendly workplace:

Maternity and Paternity Benefits

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