Manager - Industrial Relations & HR Compliance - BPO/ITeS

Job Brief

We are currently hiring a Manager IR & Compliance to join our Human Resources team and be responsible for facilitating relationships with employees and unions with the aim of building a positive and engaged work environment.

Your main responsibilities will include:

- Work with lead and ensure deployment of the medium- and long-term IR strategy for the organization

- Represent the management before the conciliation and other authorities including contract negotiations, meetings, and negotiations with employee and labor organizations

- Foster strong links with external networks and share best practice in the field of Industrial Relations

- Monitor the external environment around collectivism, activism, labour law changes, high impact relevant case laws and judgements, including any media headlines on peer companies around collectivism or labour law compliances or best practice in these areas and prepare periodic updates .

- Monitor the employee relations environment and culture, advice the HR on employee-related issues.

- Investigate and resolve complex or critical industrial relations issues in a timely and effective manner.

- Collate and analyze employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.

- Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.

- Deliver training on industrial relations and employment related topics

- Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.

- Designing and Program managing Redressal Committee and facilitating counseling in conjunction with other stakeholders.

- Standing order from drafting to certification

- Designing, Program Managing and conducting Domestic Enquiry for misconduct, abseentism etc.

- Managing Over time

- Work force Actions -performance separations and retrenchments on account of ramp down

- Program manage apprentice ship

- Participate projects focused on continuous improvement.

Key Requirements

- Should have degree/post-graduation in HRM/Employee relations preferably from TISS /XLRI and 8 to 10 years of post-qualification industrial experience and labour law compliance in Retail/ manufacturing/services environment, preferably in an MNC.

- Should have demonstrated experience in program managing GRC, Standing orders, Domestic Enquiry, Posh etc

- Should have strong knowledge in statutory compliances and labor related laws.

- Strong problem solving, program management & influencing skills

- Travel PAN India (need basis)