Manager - Human Resource - eCommerce - IIM/XLRI/TISS/SYMBIOSIS

Position Responsibilities: 

- Oversee and manage all HR functions for the company and its operations in India. 

- Liaise with Canadian HR Manager and Legal regarding office and Human Resources operations to ensure consistency with NewAge's business vision.

 - Lead the company's HR programs and policies. 

- Oversee and manage India payroll, vacation, and training. 

- Provide expertise on local Indian compensation practices. 

- Oversee the entire recruitment cycle, create job descriptions, track applicants, pre-screen resumes, verify credentials, assess and interview candidates, coordinate interviews with the department heads, prepare offer letters and gather new hire documentation as required. 

- Develop, administer and deliver general human resources functions such as: preparing for the arrival of a new employee, onboarding (i.e. organizing computer and phone setup, email accounts, desk essentials), training, health and safety and employee social initiatives and answering basic employee questions including re-directing to manager and/or Human Resources as needed. 

- Administer performance evaluation program and revise as necessary to ensure effectiveness, compliance and equity within the organization. Ensure annual and 6 month probation performance reviews are completed and delivered.

- Assess employee development needs, make recommendations, and implement appropriate solutions. 

- Develop and track KMIs. 

- Promote healthy relationships between employees. 

- Investigate and resolve employee relations concerns and issues. 

- Respond to all inquiries regarding policies and procedures within the company. 

- Collect and analyze employee data and maintain accurate and complete employee records in both paper and the database and ensure all employment requirements are met. 

- Manage employee return to work program. 

- Identify legal requirements and regulations affecting human resource functions and ensure that the company manuals and policies are in compliance. 

- Keep informed and up to date on employment and labour legislation applicable to the region. 

- Ensure compliance with the health and safety legislation.

- Be the first contact for emergencies. 

- Oversees day-to-day office activities, including the development & implementation of efficient office systems and common place policies to ensure a healthy work environment. 

- Coordinate with building management to ensure efficient building/office operation. 

- Responsible for organizing company events and celebrations. 

- Responsible for managing office supplies. 

- Responsible for travel administration as needed. 

- Manages mail, couriers, and deliveries; and 

- Such other tasks as may reasonably be expected of an individual in a position the same as or substantially similar to the position of HR Manager in a business the same or substantially similar to the Business.

Experience & Education 

- Advanced HR degree or specialized HR education is preferred. 

- 10 to 15 years of experience as an HR Professional.

 - Outstanding interpersonal and communication skills (written, verbal and presentation).

 - Demonstrated recruitment and hiring experience, with a demonstrated history of scaling recruitment for a rapidly growing business preferred.

 - Understanding of India compensation and payroll practices.

 - Strong ability in using MS Office (MS Excel and MS Powerpoint in particular). 

- Proven training and coaching skills. 

- Ability to handle data with confidentiality. 

- Team player who is able to collaborate effectively with various departments.

 - Ability to work under pressure in a fast-paced, challenging environment and meet tight deadlines 

- Confident and proactive self-starter. 

- Ability to exercise good judgment, creativity, and positive attitude. 

- Ability to balance the role between employee advocate and business partner.

 - Experience working as a member of an international team. 

- Ability to travel internationally without any restrictions.