Manager - HR Transformation Projects

- Managing global workforce in today's fast changing and highly disrupted environment is becoming increasingly complex. As member of our WFA practice, you'll be part of a team that support clients in aligning their HR function with the Organizational plans while keeping employee experience as one of the core considerations.

The opportunity - We are looking for Managers with expertise in HRT to join the WFA team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the WFA team.

Your Key Responsibilities:

- Manage and grow the HR Transformation capability within the business; develop strong relations with global practices; achieve metrics on productivity, utilization, head count growth and penetration

- Ensure quality of delivery and all aspects of operational management. Manage engagement risk, project economics, manage escalations and ensure effective planning and budgeting

- Develop thought leadership, collateral, tools, techniques, methodologies to build and enhance HRT offering within the practice

- Coach and guide the team to deliver high quality deliverables to clients. These deliverables vary across RFX responses, assessment report-outs, HR strategy design, process flows, project plans, etc.

- Collaborate with subject matter experts across the HRT service areas to provide insights on overall strategic and operational performance

- Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team

- Implement strong people practices and policies; provide counselling support to individuals in the team for their learning and development, performance management and career growth

- Drive effective client communication, cadence and build relations with client and project counterparts across global locations. Ensure to obtain excellent feedback from the client and global project counterparts

Skills and attributes for success:

- High integrity and commitment to work in a new and challenging environment

- Ability to manage ambiguity and be proactive

- Strong communication and presentation skills

- Cross cultural awareness and sensitivity

- High energy levels, agility and adaptability

- Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines.

Responsibilities, Qualifications, Certifications - External

To qualify for the role, you must have :

- 8 - 16 years of experience in HRT operations and consulting domain

- Minimum 8 years of experience in managing HR Transformation projects across 1 or more of the following areas: HR Tech implementation, process re-engineering, operating model redesign, HR SSC implementation, etc.

- Master's degree in HR or full time MBA/EMBA

- Work experience in HRT implementation programs and working as part of a global distributed team

- Experience in managing large teams as well as multiple engagements simultaneously

- Providing advice and guidance on client projects in subject matter areas

- Strong understanding of 1 or more HR cloud systems such as Workday, Successfactors, etc.

Ideally, you'll also have :

- Been involved in end to end HR transformation program - Exposure to HR transformation programs enabled by technology

- Led or been part of a work stream in a large complex HR transformation program

Experience in the below:

- Hands on experience in HR operating model design and organisation design

- Design of role descriptions and role catalogue

- Design of RACI documentation

- Benchmarking and design of organisation structure

- Experience in Shared services advisory

- Design of shared services model and organisation structure

- Design of shared services documentation - Work instructions, test scripts, SOPs

- Transition to shared services environment - Knowledge transfer, Training, Testing

- Deep understanding of End to end HR processes (hire to retire)

- HR process mapping and optimisation experience

- In depth knowledge of end to end HR processes (hire to retire)

- Expert in process documentation using tools

- Strong understanding of Digital solutions such as RPA, AI, ML, etc. and their application in HR processes-

- Knowledge of Change management and enabling change as part of an HR transformation

- Knowledge of Project management and development of a business case

- Working knowledge and / or experience in HR analytics and delivery and HR policy design

- Experience of working with a Big 4 consulting firm