Manager - HR Services - Media/IT

Job Description :

- Bachelor's/Master's Degree in business administration or related field with 10+ years of experience. Must have managed HR Operations, HR Digital, and Analytics & Reporting.

- Experience in managing stakeholders across levels of the organization - from HR Business Partners, HR Centres of Excellence, Business.

- Strong foundation in HR technologies, i.e. familiarity with software development lifecycle and conceptual understanding of modern technologies/languages

- Ability to multi-task, meet deadlines and communicate effectively within and outside HR department

- Ability to work both independently and in a team oriented, collaborative environment

- Strong oral and written communication skills

- Ability to prioritize and execute tasks in a high-pressure environment

- Essential stakeholder management skills.

HR Services :

- Be responsible for managing a team of analysts and operational activities of pre-joining services to candidates and operational services to employees.

- Engage with new joiners to provide better candidate experience in offer, background check, onboarding.

- Manage and deliver services to employees with operational activities of processes including contract change, performance management, C&B, internal mobility, and full and final settlement.

- Manage data updates on our HR management system related to new joiner credentials, access to employee tools, alumni database, resignations.

HR Technology :

- Be responsible for HR digital landscape preparation and management of implementation projects and maintaining employee data on HR systems.

- Maintain master data and manage employee helpdesk

- Manage configuration and implementation of HR digital projects including upgrades

- Prepare and rollout manuals and SOPs

Insights and Actions :

- Generate reports from systems to support Leadership, HR analytics and reporting and business requirements.

- Facilitate discussions around action planning.