People Manager at Live Connections
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Manager - HR Service Delivery (8-15 yrs)
Hiring for HR Service Delivery Manager with top MNC
Work Location : Bangalore
Shift Timing: 9 AM-11 PM (Any 9 hours)
Required Qualifications :
- 8+ years of experience in one or a combination of the following: customer service, human resources, accounting, or finance
- 2+ years of leadership experience demonstrated through work or military experience
- Highly collaborative
- Strong communication skills (written and verbal
- Ability to maintain a high degree of confidentiality
- Ability to lead in a complex matrix environment, encompassing a broad mix of cultures and client groups
Desired Qualifications :
- Demonstrated success managing teams supporting US processes
- Proven success building and maintaining strong credible relationships
- Working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures
Responsibilities :
- Leads one or more teams working complex and/or specialized customer service and operations functions for all team members.
- Drive business routines
- Provides direction as required to accomplish goals
- Makes decisions from knowledge base, reports, and other data to support department goals.
- Possesses an in-depth understanding of unique systems and technology used for specialized functions.
- Seeks information to stay updated on changes in the industry to improve service delivery.
- May interact with senior and executive levels of management.
- Collaborates with business partners to strategize on complex issues, process improvements, and new initiatives in support of company goals
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