Manager - HR Business Partner - KPO

POSITION: PROGRAM MANAGER, HR PROJECTS & INITIATIVES

POSITION SUMMARY:

This is a key lead role in the HR team, involves working closely with the Senior Manager HR and Vice President HR on a leading and program managing all people initiatives for Bain India Consulting office. This would include a varied set of programs pertaining to OD, people connect, retention, new hire integration, alumni engagement, etc.

RESPONSIBILITIES AND DUTIES:

- Lead initiatives that support the office's multi-year people advocacy objectives, including but not limited to diversity, employee engagement, integration, retention. Conceptualize, implement and monitor progress of key people initiatives for the Bain India consulting office (below is an indicative list (not exhaustive) of people programs, the individual's role would entail managing all people related initiatives:

Connectedness:

- Structure a cadence for individual - HRBP connect sessions and track the progress

- Reporting back a pull up on key insights/flags from class and suggest potential actionable

- Have a pulse of the consulting class through various touchpoints (check - in with class captains, individual connects, etc.)

- Drive connectedness at office and class level through various events

Employee Retention :

- Own and execute initiative pertaining to retention and career conversations

- Monthly analysis of exit conversations and attrition data

- Suggest key interventions to strengthen retention

New Hire Integration :

- Drive the new hire integration program

- Provide oversight and track actionable items from industry hire connects, new joiner survey, etc.

- Plan and execute initiatives pertaining to new hire integration - welcome to campus hires, industry hire onboarding, etc.

Alumni engagement:

- Drafting and managing alumni engagement initiatives

- Provide thought leverage on existing initiatives and identify key priority areas for change/improvement

- Act as the sounding board on issues related to HR initiatives and class programs for the HR LT and for team on any office level communication

- Provide support to HR SM & HR VP on projects/critical meetings (E.g. Partner updates, Special projects on compensation, office re-opening)

PERSONAL ATTRIBUTES:

- Proactive, confident and motivated

- Strong analytical capabilities

- Excellent communication skills in all situations with customers

- Ability to manage complex/sensitive conversations

- Ability to co-ordinate effectively with multiple stakeholders and bring situations to closure/resolution

- Experience of leading and managing multiple initiatives in a programmatic manner

- Demonstrates high degree of professionalism and maturity

QUALIFICATIONS:

- Postgraduate from a reputed institute

- Relevant work experience, preferably in HR consulting or HR OD/Engagement role

- Experience in a professional services environment