Manager - High Value Customer - Online Gaming

Company Profile -

India's leading online gaming destination offers online version of Poker, Rummy, Chess, Scrabble, Golf, Pool etc. With experience of more than 10 years and driven by passion of making online gaming fun, Organization team consist of people from diversified background. Deep understanding of gaming application development, Web 2.0, user experience, quality assurance and infrastructure management makes our team dependable and dynamic.

Primary Required Skills & Experience:

Role - Manager - High Value Customer

Planning and delivering CRM strategies for high value players across the company encouraging customer retention and customer loyalty

Overseeing direct communications with high end customers through the CRM

Strong background in customer acquisition, re-engagement and retention strategies

A Confident and articulate communicator capable of inspiring strong collaboration in an organisation

Monitor and maximise customer lifetime value strategies ensuring maximum profitability

Ensuring the database is segmented effectively for targeted marketing activities