Manager Employee Data Management HR Operations (8+ years)

We are looking for a seasoned professional for the role of Employee Data Management HR Operations for an Offshoring / Outsourcing Firm involved in global consultant providing career, health and wealth insights to their global clientele. Being a part of the HR Operations team will be providing Backend HR support to business operations.

As an individual you should be a highly effective leader & an enthusiast with strong experience in running insights & operations from client side; a proven background in setting up & scaling up processes & global teams, with tremendous degree of emotional intelligence, strategic planning and equal focus on client experience & satisfaction.

If you have the relevant experience & are looking to scale up & move into a high visibility role, then this is the opportunity that you wouldn't want to miss.

LOCATION: Mumbai

Shift: Rotational (US)

YOUR EMPLOYER:

A leading, global Outsourcing/Offshoring firm providing career, health and wealth insights to clients.

Responsibilities:

- Handling Work Force Data Administration for complete Hire to Retire process - globally

- Managing through expertise on HCM platforms (SuccessFactors, WorkDay, Ticketing, etc.)

- Servicing/Consulting onshore clients on operational activities at a day-to-day basis

- Identifying and assessing complex problems and gaps with corrective measures

- Designing in-depth knowledge on HR processes (Payroll, onboarding, exits, etc.)

- Continuous working towards excellence of processes, optimizing cost and increasing stakeholder value.

- Managing large teams 100+ FTEs and handling global reporting Monthly/Periodical/etc.

- Performing Metric Analysis (SLA/OLA), Root Cause analysis, Quality review, CSAT, etc.

Requirements:

- Full-time graduation along with Masters (MBA HR Preferred)

- 8+ years of experience in handling HR consulting & delivery - Globally

- Workday/SuccessFactor certification, Six Sigma, operational excellence practice

- A proven track record in leading transformation and process improvements

- Should have hands-on experience managing 100+ FTEs

- Expertise in Hire to Retire (Globally - US/Canada/UK/APAC/LATAM geographies)

WHAT IS IN IT FOR YOU?

- An opportunity to define, lead and coordinate the operations of the company.

- Work in a fast-paced environment

- An opportunity to work with a bluechip firm in a high visibility role

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