Manager - Fraud Containment Unit - BFSI

Job Purpose Job purpose is to initiated the Fraud Containment Unit activities in West Region

Role

- He should be responsible for conducting Fraud investigations for the assigned location (s), branches and territories.

- Co-ordination with empanelled FCU agencies on an ongoing basis and ensure TAT adherence for all FCU actionables.

- Initiating Sampling, Seeding and Mystery shopping activities.

- Conducting various agency audits including collection agency, FI agency, Technical valuers, etc.

- Ensure timely submission of all reports pertaining to the Unit as per requirement

- Initiate recovery follow ups pertaining to Fraud cases

- Clear understanding of the company process and policies; identifying gaps if any from time to time and recommending for improvements.

- Understanding emerging fraud patterns in market and updation of the same to Risk / Business units including updating internal negative database.

- Extend necessary support to the Collection & Legal unit for follow up of overdues pertaining to the location including liaison with agencies / lawyers empanelled.

- Liaison with legal and other govt. enforcement agencies as per requirement.

Qualification & experience

- Graduate/PostGraduate in any discipline

- Experience in FCU activities pertaining to Home Loans / LAP is a must

- Additional exposure of handling Unsecured Loans FCU process is an advantage