Manager - Field Readiness Training

Key Responsibilities :

Training Need Analysis & Defining Objectives:

- Discuss with the concerned function to derive the training requirements and related business outcomes

- Conduct market visits, participant discussions, industry reviews, past data analysis to gather insights on skill gaps and identify training needs

- Identify key observations from the documented information and derive critical insights which will define the need for the training

- Design the training intervention as per 6D Methodology along with Sponsor

Curriculum and Content Design:

- Design learning methodologies basis the requirement of a program and the profile of participants

- Designing curricula based learning for programs which require multiple interventions over a period of time to meet the required outcomes

- Content aggregation or creation for web based learning programs

- Use of innovative technology and tools for various training interventions.

- Exploring external agencies for customized content creation and off the shelf content or leveraging their design expertise for packaging workshop collaterals/ participant manuals

Workshop Delivery and administration:

- Scheduling dates for programs and directing the Admin Officer for sending workshop and pre work related communication and following up with them, arrangements with respect to venue, stay and travel

- Delivering training programs for specific instances

- Training the line managers and senior managers to deliver their function specific programs

- Designing trainer material like faculty guide and session plans all programs

Driving Learning Transfer & On-the-Job Support Tools:

- Assist the function in devising ways to drive learning transfer by way of team contest, certification levels, peer learning, etc

- Creating/assisting the function at performance support in the form of checklists, cue cards, pop ups, etc

Managing the LMS:

- Deploying content on LMS, tracking usage and reporting participation and progress

- Co-ordination with L&D and IT for LMS administration and problem solving

Vendor Management:

- Identifying and nurturing external service providers to work with us in different areas of training program development

- Working with external service providers, and aligning them to the internal standard operating procedures