Recruitment Manager at Firstcall HResource Pvt Ltd
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Manager - F&A Transformation - BPO/KPO (6-14 yrs)
Role:Manager - F&A Transformation
We have an urgent opening with one of the largest BPO/ KPO
Level: Sr Level
Domain: Transformation for F&A/ Retail Banking
Location : Bangalore
- Lead and manage large and complex Innovation & Transformation engagements in understanding 'as is' business processes, design 'to-be' processes, analyze/ capture client requirements and pain areas by conducting workshops if necessary, perform fit gap analysis, carry out benchmarking studies, resolve complex requirements. IN ORDER TO develop diagnostic report, benchmark report, process documents, fit gap analysis documentation, requirements documents.
- Participate in client meetings, engage with Senior level stakeholders effectively in a dialogue, review the alternative options, approach along with the pros and cons including risks IN ORDER TO define and develop an optimal option for the customer. Develop real world solutions to resolve client business needs.
- Develop methodologies to support transformation projects, creates tools, templates, frameworks and other knowledge artifacts IN ORDER TO increase our market credibility/ differentiation and ability to re-use the same
- Supports creation of domain specific knowledge in areas of expertise IN ORDER TO have a practitioner based approach
- Develop and articulate proof of concept for clients including strategy, scope, staffing, engagement setup and execution and also supervise transformation projects.
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