Role objectives

The Manager - eCommerce, will be a key stakeholder within Client's digital organization and drive the digital products vision and help realize that with business.

1. Drive eCommerce projects and online selling solutions for the enterprise

- Work with the business leaders and the Digital Team/Head to conceptualize digital products and solutions in the eCommerce space.

The focus will be on following key areas:

- Setting up / Implementing e-Commerce solution

- Improve Online Digital Presence and Targeting

- Building integration with external platforms

- Setup product information management tool (PIM) and CMS to manage/publish latest product information on platforms

- Analytics and Journey based Digital Marketing on e-Commerce platform

- Digitizing e-Com order flow with supply chain and logistic integrations.

- Preparing business case in consultation with divisions & implement the same in coordination with partners.

- Design, pilot, implementation, and maintenance of platforms; facilitating release planning with stakeholders as well as weekly demos

- Work along with the Front-End Solutions Digital Team & Head - Digital, ensure suitable business value delivery from these projects

- Drive change management & adoption programs for new projects & processes enabled through digital.

2. Own these digital products and solutions and ensure suitable maintenance and availability of these applications

- Ensure ongoing availability & support of digital products and solutions

- Work with the Head of Cybersecurity to ensure ongoing security of these apps

Experience and skill set requirements

- 2-5 years of experience in developing, architecting, and managing suitable digital / technology products and solutions specifically focused on eCommerce and online sales side

- Minimum 2 years+ experience in implementation of eCommerce platforms and related integrations

- Proven knowledge and understanding of build customer journeys, technology and supporting industry principles

- Have an innovative and disruptive mindset, constantly looking forward

- Strong problem solver with ability to manage multiple indirect teams

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