Manager - EBO Operations - Retail Store

Our client is India's largest and most colourful ladies bottom-wear brand. It specializes in quality and customer satisfaction. The brand has 350+ exclusive brand outlets across some of the best malls and high streets in the country, serving as a one stop shop for all of women's bottom wear needs.

Responsibilities:-

- Manage EBO Backend Operations

- Support Pan India Store Operations end to end by Managing the EBO- Ops Team

- Coordination with RM's / ARM's for Smooth Store Operations

- Coordination with all other departments such as HR, Accounts, MIS etc for Operational Support

- Manage the Regional, MIS & Payment coordinator for on time operational support

- Handling a team of 6 people and co-ordinating with front end Team

- Staff Onboarding, Payments, Attendance, Shortages & Advances monitoring

- Staff Grievances & Welfare handling in coordination with the HR Dept

- Store end to end Data capturing through proper tracking mechanisms

- On time New Store Openings, Internet and Rental payments

- Staff Budgeting & Man power management

- Coordinating between landlords, malls, internal team, stakeholders

- Handling requirements of the store such as Petty cash, general expenses, staff traveling expenses etc

- Payments of vendors, vendor management, staff attendance etc

- Vendor sourcing for Operational needs and process enhancement such as CMS agencies etc.

Ideal Candidate:-

- Ideally experience in Backend operations, or experience as Area Manager (Sales & Marketing) with experience handling 30+ stores in Retail

- Graduate in any discipline

- Excellent in Hindi, English, and preferably in Tamil