We are a Global Technology Company setting up R&amp;D division in Bangalore, India. And looking to strengthen our customer engagement &amp; experience. Position: Customer Success Manager Experience: 4 to 8 Years Location: Bengaluru, India The Customer Success team is responsible for creating solutions and providing excellent experience for every customer. As a Customer Success Engineer you will be working with new and existing customers in a highly technical capacity, ensuring successful on boarding of new customers and continued success for existing valued customers. You will be: - Be responsible for seamless and smooth on boarding of new customers - Conduct one-on-one sessions with customer technical teams to identify and overcome potential hurdles in on boarding - Become a SME and handle top-level technical customer escalations - Provide engineering assistance for our platform API interaction (Python and Javascript required for working with product REST API) Good fit, if you are: - 4+ year's experience in a customer-facing technical role - 2+ year's experience with Java (small code commits, feature flagging) - 2+ year's experience with databases (SQL, NoSQL, SQL transformation operations) - Experience with Python, Javascript, Shell script is a plus - Working experience in Start-up's &amp; SAAS platform will be huge advantage - Excellent written and verbal communication skills - Empathy for our customers. You take time to understand their pains, needs and wants and will go the extra mile to make sure their issues are resolved.

Bangalore

Manager - Customer Success - SaaS  

Manager - Customer Success - SaaS   ,Job Description for Manager - Customer Success - SaaS   in Squareroot in  Bangalore for (4-8) years of experience. Apply Now!

Job Description for Manager - Customer Success - SaaS   in Squareroot in  Bangalore for (4-8) years of experience. Apply Now!