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HR Executive at Talentiser Pvt Ltd
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Manager - Customer Success - MarTech Firm (2-8 yrs)
Position : Customer Success Manager
Location : Bangalore
Company : Well Known Martech Company
Job Description :
- On board closed leads with Integration support
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Advise clients on the most effective ways to use the Platform
- Be a Product Evangelist, consulting the top internet companies on their growth.
Skills :
- 2+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management
- Understanding of the Mobile Ecosystem & App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.
- SaaS and B2B experience is must.
- Ability to understand customer requirements and see how they can add value in various way.
- Take ownership of the relationship post sales and grow the customer
- Champion the product and be an evangelist
- Empathy - Needed in any client facing role, also important for working with other teams.
- Strong written and verbal communication skills
Arti
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