Customer Success Manager - Product Based IT Company Job Description - Customer Success Manager : - A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Customer Success Manager Duties and Responsibilities : 1) Understanding the customer's needs to help them exploit Product Better. 2) Onboarding and execution of Client. 3) Establish Customer Support Practices. 4) Upselling. 5) Maintaining Client Delight. 6) Assisting in Technical and Product Support. 7) Supervise Employees. 8) Taking Initiatives. Customer Success Manager Skills : 1) Good interpersonal skills 2) Good emotional intelligence 3) Proactive and willing to improve on processes 4) Strong leaders. 5) Highly organized. 6) Shave experience in directing others. 7) Strong communicators both orally and in writing. 8) Hardworking. 9) Flexible Core Technical skills : 1) Proficient in Microsoft Office Suite specifically Excel and PowerPoint 2) Knowledge of customer service practices 3) Technical aptitude and ability to learn software programs 4) Bachelor's/Master degree in Engineering from a reputed college. 5) Minimum 2 years of experience in Customer Success Management.

Chandigarh

Delhi

Faridabad

Greater Noida

Gurgaon/Gurugram

Noida

Manager - Customer Success - IT Firm 

Manager - Customer Success - IT Firm  ,Job Description for Manager - Customer Success - IT Firm  in Pidgin Consulting in  Chandigarh Delhi Faridabad Greater Noida Gurgaon/Gurugram Noida for (2-6) years of experience. Apply Now!

Job Description for Manager - Customer Success - IT Firm  in Pidgin Consulting in  Chandigarh Delhi Faridabad Greater Noida Gurgaon/Gurugram Noida for (2-6) years of experience. Apply Now!