Manager - Customer Success - IT

Customer Success Manager

Enterprise Sales role with an opportunity to be part of core business team of a fast-growing HRTech (SaaS) Company emerging from India & fast expanding in global market. Be part of this great journey by aligning your goal with the vision of the Company to scale 100X revenue.

This is an exciting opportunity to be a core team member of the business team of the next phase of organization's growth and will provide you a great career opportunity to grow fast and lead initiatives focusing on driving Sales functions.

Job Responsibility:

- Articulate clear goals and set sales strategies to acquire Enterprise customers

- Define & drive strong B2B enterprise sales & achieve your targets

- Gather market and customer information to meet with potential prospects and focus on winning prospects

- Create, build & grow strong sales pipeline with special focus on enterprise sales

- Identifying the new business opportunities in various sectors & markets

- Identify competition and build proactive action plan

- Understand the Customer requirements and provide customized demonstration based on their requirements

- Work on Global RFPs & provide commercials to the customers & negotiate the terms of agreements

- Align with Customer Success & product team to derive the customer satisfaction

- Ensuring timely update on CRM. Ensure Forecast accuracy by effectively managing the pipeline

- Achieve quarterly & yearly targets & be part of high performing sales culture

- Drive customer retention & grow business with existing customers by upselling

Desired Skills:

- Tech savvy, self-starter and proven track record in B2B Enterprise Sales in a Start-up/Mid/large corporation

- Should preferably have experience in SAAS HRTech industry.

- A minimum of 3 years of experience in B2B enterprise sales

- Proven record of achieving Sales Targets

- Exposure & Experience in global sales will be preferred

- Strong in driving SaaS matrix. Growth in Monthly Run Rate (MRR); Driven Customer Retention

- Consistent track record of achieving monthly/ quarterly / yearly sales targets

- Comfortable in an ambiguous and fast paced and dynamic environment.

Qualification: B.Tech. and / or M.B.A.