Senior Talent Acquisition at Zyoin web private
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Manager - Customer Success - IT (2-7 yrs)
What You'll Do :
- You will be the owner for the set of accounts and drive product retention, consumption, adoption, engagement and growth for a set of customers.
- Deliver Value
- Be able to deliver on, and communicate the value associated with their investment in the platform
- Understand Customer's current implementation and ensure maximization of business value realized by the customer through consultative support, training, business reviews and configuration optimization
- Ensure that every customer derives the most value possible from the platform leading to retention
- Be the Strategic Advisor who Establishes and Builds Customer Relationships
- Establish and nurture senior level relationships built on trust, develop client champions, and identify key stakeholders
- Become your customer's day-to-day strategic advisor who understands their business challenges and can communicate the positive business outcomes of working
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